[RobD]

Hi crew, newbie to this forum.
Just got 5.0.2 and found that it's nowhere near as good as divx 6.3 when playing at least one .avi that I have.
'Dark Light's sweeping search light has juddery motion, then pixelates badly with stuck trailing pixels.
Enabling 'force overlay' kills the vision all together [audio only] and changing filter settings makes no difference.
The pic is perfect in divx 6.3 . Video card is xfx 8800gts
Any clues appreciated.
TIA

[Selur]

without any information about the material and the player you use it's hard to tell if this is a 3ivx problem,...
for video info e.g. use MPEG4Modifier (http://www.moitah.net/) open the file and post the Video infos

[RobD]

Hi, details from mpeg4 modifier below
Player is vista wmp 11

Packed bitstream: Yes
QPel: No
GMC: Yes (3 warp points)
Interlaced: No
Aspect ratio: Square pixels
Quant type: H.263
FourCC: XVID
User data: DivX999b000p
XviD0037

I-VOPs: 1444 (1.02%)
P-VOPs: 28195 (19.90%)
B-VOPs: 82913 (58.52%)
S-VOPs: 29135 (20.56%)
N-VOPs: 0 (0.00%)

Max consecutive B-VOPs: 2
1 consec: 43.72%
2 consec: 56.28%

Warp points used:
2: 26.68%
3: 73.32%

[Selur]

Could be related to:

Quote

# DS Video Decoder
* Windows Media Player 11 does not post process and ignores
"Auto-Select for Video Filter Level" in the configuration pane

mentioned in http://www.3ivx.com/...rt/tbd_502.html
+ may be a problem with GMC 3
-> if you want this fixed, you probably best write an email to the 3ivx support.

Cu Selur

[RobD]

Hi, thanks for your help.
I can only find tech articles and this forum in their support section.
The email in 'Company' is asked not to be used for support.
Where can I find a support email address?
TIA

[Selur]

Some time ago it was support AT 3ivx DOT COM but I wrote a PM to Wendy Espey (form the admin team) and think that she can probably give a better answer. :)

Cu Selur

[RobD]

Do 3ivx monitor this forum and help with issues??

[Selur]

afaik they got a lot to do atm and so monitor it not to frequently, but they normally try to help if they can / know how to :)

[Wendy Espey]

Selur, on Aug 4 2008, 06:35 PM, said:

afaik they got a lot to do atm and so monitor it not to frequently, but they normally try to help if they can / know how to :)

support at 3ivx dot com does get through to us. We monitor it about as frequently as we monitor the forums :)

I have forwarded this thread to an engineer to look in to it. Hopefully we'll have some insight to offer shortly.

Regards,
~Wendy

[Stux]

Wendy Espey, on Aug 5 2008, 09:01 PM, said:

Selur, on Aug 4 2008, 06:35 PM, said:

afaik they got a lot to do atm and so monitor it not to frequently, but they normally try to help if they can / know how to :)

support at 3ivx dot com does get through to us. We monitor it about as frequently as we monitor the forums :)

I have forwarded this thread to an engineer to look in to it. Hopefully we'll have some insight to offer shortly.

Regards,
~Wendy

There is probably a decoder/encoder incompatibility, which we would like to fix.

This seems to have been encoded with XviD.

You should make arrangements with Wendy to supply us with a short test clip which exhibits the problem. Then we can get this into the next bugfix update.

[RobD]

Excellent!! Thanks Wendy/Stux!! :D

btw, whats happened to this sites smiley's??

This post has been edited by RobD: 05 August 2008 - 08:40 AM

[Selur]

@stux: another feature request: vbv support :)

[RobD]

Hi all,
Long time, old thread and still no smileys...:/...":(...[only kidding]
Just wondering if there's any news on this issue?
I see the current version is still 5.0.2?
TIA